What is the SriLankan Airlines loyalty program?
SriLankan Airlines provides a frequent flyer program called FlySmiLes. Members earn miles when flying SriLankan Airlines. These miles can be redeemed for flight upgrades, reward tickets, extra baggage, and other travel benefits.
Are there any budget-friendly SriLankan Airlines fare options available?
Yes, with booking SriLankan Airlines flights at Indian Eagle you can find competitive fares throughout the year. Prices vary based on travel season, availability, and routing through Colombo. Comparing flexible travel dates and nearby airports often helps passengers find more affordable options.
Is it possible to cancel a SriLankan Airlines flight?
Yes, cancellations are allowed according to the fare rules on your ticket. Refund eligibility depends on whether your fare is refundable or non-refundable. Some tickets may involve cancellation fees or provide travel credits instead of cash refunds.
Can I change my travel date after booking a SriLankan Airlines ticket?
Most SriLankan Airlines tickets allow date changes. However, passengers may need to pay a change fee along with any fare difference between the old and new travel dates. Restrictions vary based on fare type.
Does SriLankan Airlines offer Business Class on international routes?
Yes, SriLankan Airlines offers Business Class on international flights. It includes lie-flat seating on select aircraft, priority airport services, lounge access, premium dining, and enhanced in-flight entertainment.
Can I get a free upgrade on SriLankan Airlines?
Free upgrades are rare and depend on seat availability, operational needs, and your FlySmiLes membership tier. Paid upgrades or mileage upgrades are more commonly offered.
How does SriLankan Airlines handle duplicate bookings?
If the system detects duplicate bookings, it sends an alert to the oldest or un-ticketed booking. Passengers must cancel the duplicate booking within the given timeframe. If no action is taken, un-ticketed duplicate bookings may be automatically canceled.
What itinerary types can I book with SriLankan Airlines?
Passengers can book one-way, round-trip, or multi-city itineraries in both Economy and Business Class. Tickets can be booked for adults, children, and infants.
Does SriLankan Airlines offer a booking hold option?
Yes, SriLankan Airlines offers a "Time to Think" that lets you hold your fare for a limited time. When booking with Indian Eagle also, you get an option to lock your fare up to 24 hours. If no payment is made within the hold period, the booking is automatically cancelled.
Does SriLankan Airlines offer Pay-Later options?
When booking through Indian Eagle, you may be able to choose a Pay Later option. This lets you book your flight without paying the full amount upfront and instead pay in easy monthly installments, depending on eligibility. Since some fares have specific rules, it's best to review the terms before booking. You can also contact customer support for more details about pay-later options.
