Air Suvidha: India’s Unique Portal for Inbound Flyers to Seek Exemption from Institutional Quarantine

Delhi International Airport Limited launched AIR SUVIDHA, a first-of-its-kind facility making international arrival a hassle-free experience for inbound travelers amid the COVID19 pandemic. Available for all international passengers traveling to India from USA and other countries, the AIR SUVIDHA portal is live with effect on August 8, 2020. It puts an end to the confusion and inconvenience that India-bound flyers have gone through, with regards to the mandatory self-declaration form and institutional quarantine, since the launch of special flights to India.

Whether where to fill out the self-declaration health form or where to apply for exemption from mandatory institutional quarantine in India is your query, you can turn to the AIR SUVIDHA portal. The portal integrates the forms online that every international passenger is required to fill out before boarding flights to New Delhi or Mumbai from the countries connected to India through air travel bubbles.

Air Suvidha portal, Delhi IGI Airport news, special flights to India,

Picture Credit: The Economics Times Travel

The AIR SUVIDHA portal eliminates the need to fill out hard copies of the forms on arrival in India. It makes not only your special flights to India convenient but also your way to the exit on arrival at a gateway or destination airport absolutely contactless in view of the upward COVID19 graph in the country. India being likely to establish the travel bubble corridor with more countries in September, there will be more inbound flights making the number of international arrivals shot up.

The online forms filled by international travelers flying in will be easily accessible to the CIRF and the government officials through the AIR SUVIDHA portal making it easier for them to assess the health condition of the arriving passengers and grant them exemption from the 7-day institutional quarantine. It will also ease the quarantine process for those whose application seeking exemption is rejected.

Also Check: Details of India’s Institutional Quarantine Norms and Exemption Categories

Those seeking to exempt institutional quarantine under any of the five categories are required to fill the form online, at least, 72 hours prior to their flights to India. They need to submit the duly filled form along with copies of supporting documents, passports, and flight tickets to India (showing onward domestic connections if Delhi or Mumbai is not the final destination). With AIR SUVIDHA in place, there is no more trouble of providing the same information multiple times. The portal has inbuilt auto-fill option to produce copies of your e-application and route the copies to various agencies, including the Airport Health Organization and the state government.

Whether your request for exemption from 7-day institutional quarantine in India is rejected or approved, you will receive an email response. You can carry a copy of the approval of your e-application, show it upon arrival at the destination airport, and exit the airport hassle-free. It will help not only you, but also the officials in reducing inbound traffic congestion in the arrival area of airports.

As per the Ministry of Home Affairs’ new guidelines taking effect on August 8, any international traveler can be exempted from institutional quarantine upon submitting a negative RT-PCR test on arrival in India, and the test should be conducted within 96 hours of the scheduled onward travel to India and uploaded to the website of the primary destination airport. Giving a declaration with respect to the authenticity of the RT-PCR test report is compulsory.

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60 thoughts on “Air Suvidha: India’s Unique Portal for Inbound Flyers to Seek Exemption from Institutional Quarantine

  1. HC viswanatha

    We are traveling on delta airlines flight. From Atlanta to Paris on the13th August andParis to to Bangaloreonthe 14th by Air France reachingBangalore. In theearlyhoursof 15th August,we need exemption from the institutional quarantine, can we register in AirSuvidha.

    Reply
  2. HC viswanatha

    We are traveling on delta airlines flight. From Atlanta to Paris on the13th August andParis to to Bangaloreonthe 14th by Air France reachingBangalore. In theearlyhoursof 15th August,we need exemption from the institutional quarantine, can we register in AirSuvidha. Pl confirm.

    Reply
    • indianeagle Post author

      Hi Viswanatha! You must have a compelling reason like medical emergency, an accompanying child below 10 years of age, an accompanying pregnant woman, death in the family in India to apply for exemption from the mandatory 7-day institutional quarantine. Or, you can be exempted from institutional quarantine upon submitting a negative RT-PCR test on arrival in India, and the test should be conducted within 96 hours of the scheduled onward travel to India and uploaded to the website of the primary destination airport. Giving a declaration with respect to the authenticity of the RT-PCR test report is compulsory. You will find the Air Suvidha option on the website of Delhi Airport.

      Reply
  3. krishan Gopal

    My brother is travelling to India on 15th and planning to get the covid test done at the airport done on the same day.
    Can he show the -ve report at the arrival because he will getting the report on the same day without registering on air suvidha portal?
    How can he ask for exemption by registering on airsuvidha portal as it says you need to ask for exemption 72hrs prior to your journey?

    Reply
    • indianeagle Post author

      Hi Krishan! A person traveling to India needs to undergo the COVID-19 test within 96 hours of the scheduled flight to India. He/she can submit the report on arrival in India. Before that, the traveler needs to fill out a self-health declaration form which can be found on the ‘Air Suvidha’ section of the New Delhi airport website. Filling out the form and submitting it online along with copies of passport and flight tickets must be done at least 72 hours before the scheduled flight to India. Hope your query is addressed satisfactorily.

      Reply
      • Meena

        I submitted the application for exemption from institutional quarantine but did not get any response from state government. I had uploaded copy of my negative PCR covid test result done within 96 hours of boarding. What can I do ?

        Reply
        • indianeagle Post author

          Hope you uploaded the test result copy along with copies of your passport and flight tickets.

          Reply
  4. Jatin

    Hi Indian Eagle,

    We have heard that even after the PCR -ve test was submitted, people were still quarantined in Delhi and were restricted to travel further to final destinations. Please advise on the authenticity.
    Secondly, facilities here in NYC and Downtown Chicago may or may not provide the PCR test result within 96 hours. Please advise if you know any specific facilities can confirm to provide test results within 90 hours.

    Reply
  5. Sonal

    Hi, I’m traveling form United States to Delhi on August 14. I tried getting the RT-PCR COVID test but they don’t allow getting a test if you don’t have any symptoms and are not referred by a doctor and currently, it takes 6-10 days to get the results. Would I be able to get an exemption if I take the rapid test instead of RT-CPR?
    Also, I live in Jaipur but my flight is only until Delhi. Can I travel from Delhi to Jaipur by road upon arrival or am I able to get on a domestic flight to Jaipur if I don’t have a negative RT-PCR test?

    Reply
    • indianeagle Post author

      Hi Sonal! If your international PNR does not include the domestic leg and if you don’t submit the RT-PCR COVID test, chances are high that you will be quarantined for 7 days at an institutional facility upon arrival in Delhi.

      Reply
  6. Meena

    I submitted the application for exemption from institutional quarantine but did not get any response from state government. I had uploaded copy of my negative PCR covid test result done within 96 hours of boarding. What can I do ?

    Reply
    • Leena bhandari

      My daughter is travelling back to India today; she has ssubmitted all required forms on the air suvida portal with a negative test Report of RT-PCR But she keeps getting a rejection back email. What is the reason…

      Reply
  7. Sanjay

    Hi,

    Is the Air Suvidha facility with all formalities completed available only if a person lands in New Delhi?

    I am planning to fly to Mumbai as it is my hometown. Please inform if I can fly to Mumbai directly from Toronto.

    Thanks

    Reply
  8. Rajesh Parikh

    Hello, my wife will travel from New York to Ahmedabad under AirIndia-VBM. We have received the ” approved status ”
    for the exemption from the Delhi Airport. Her final destination is Ahmedabad, so want to know the approved
    status mean to exemption only for Delhi or also it includes Ahmedabad-Gujarat.

    Reply
    • indianeagle Post author

      Hi Rajesh! If the international leg and the domestic leg are in the same PNR, the approval for exemption from institutional quarantine will possibly apply to the entire itinerary. Exemption from 7-day institutional quarantine in Delhi or Ahmadabad means 14 days of home quarantine.

      Reply
    • Manesh

      Rajesh, If I fly from Chicago to New Delhi and from there to kerala If both flights are VBM, do I need to apply for exemption and do I need a self declaration form.

      Reply
  9. Mandeep

    Hi, i am facing deportaion from australia.
    There is no option for registering. What should i do to enter india

    Reply
  10. P.G.

    Hi, I am travelling to India – Mumbai next week with Air France airlines. I will be testing for non-Covid certificate on Monday and my flight is on Wednesday. I live in joint family and there has been a death in the family because of which I need the exemption. I have following questions: i) Do I need to fill both Self Reporting form and Exemption form? ii) My uncle passed away, but it does not have option on the exemption form, can I select Parent on the form as we live in the same house. iii) If I have the non-covid certificate with negative, will I be exempted from the quarantine irrespective of the exemption form? iv) Is there an official helpline number that I can call for such queries?

    Reply
  11. Abhijeet Dash

    Hi,
    My mother needs to travel from Washington DC to Bhubaneswar. We have Vande Bharat flight till Delhi but none available till Bhubaneswar. So if we get an RT-PCR report, can she get exemption to board a normal domestic connection to Bhubaneswar

    Reply
    • indianeagle Post author

      Hi Abhijeet! A negative RT-PCR report is supposed to get her through to the final destination without institutional quarantine in New Delhi.

      Reply
  12. Jayalakshmi

    I travelling to India on 15.8.2020 I am applying for exemption for for home quarantine but it not responding it shows error what should i do?

    Reply
  13. A.K.

    Do we still need to fill the Self reporting form if we have submitted the exemption form before 72 hours?

    Reply
  14. Rahul

    Hi Indian eagle my parents has been requested for quarantine exemption on air suvidha on Aug 12 and still the status of application shows Pending. I had already uploaded the medical certificate of my mother (suffering from illness) but due the Pending status my parents are hotel quarantine. Is there any way to expedite the air suvidha approval process.
    Thanks in advance.

    Reply
    • indianeagle Post author

      Hi Rahul! There might be a glitch. Some other people have also complained about the issues they faced on the Air Suvidha portal. You can also email your parents’ latest medical reports along copies of their passports and tickets to airportcovid@gmail.com. Hope it helps.

      Reply
  15. Nasleem

    Hi my wife and child travelling to kochi.Is it required to fill both exemption form and self declaration form.they are planning to home quarantine.while filling self declaration form, error is showing

    Reply
  16. alka banerjee

    Hello,
    I plan to travel to Delhi on August 30 by United, arriving August 31 9,35 pm. I can either get a flight to Lucknow ( my ultimate destination) on Sep 1, or take a taxi to Lucknow on Sep 1 and go by road. Is road travel permissible? Will the exemption form work if I stay in a hotel overnight in Delhi?
    Alka

    Reply
    • indianeagle Post author

      Hi Alka! The same certificate which will probably help you avoid being quarantined on arrival at Delhi Airport will help you get accommodated overnight in a hotel. You can go through a hotel-booking portal, select hotels and call them to know if they have any regulations. Road travel from Delhi is permissible. Maybe you need an e-pass to enter a different state by road.

      Reply
  17. Manesh

    I am flying from Chicago to New Delhi and from there to kochi (Kerala). Both flights are VBM and on a single ticket with only 3 hours layover. Do I need to register and submit the exemption form and self declaration form.

    Reply
    • indianeagle Post author

      Hi Manesh! Filling out a self-declaration form is must. You can fill it out and upload online. Or you can fill out a hard copy during the flight. You may not need to apply for exemption from institutional quarantine in Delhi, as your entire itinerary is under VBM. Yes, you are required to fill out an exemption form if you are looking to avoid institutional quarantine in the final destination.

      Reply
  18. Debayan Chakraborty

    Hi I will be traveling to Bagdogra from New York via United Airlines. The first port of entry is New Delhi, and there is a connecting flight to Bagdogra operated by Vistara on the same day. My question is if institutional quarantine is indeed a requirement at Delhi before any onward domestic connections are permitted, why is the airlines selling such itineraries ? I am confused whether the institutional quarantine will be at New Delhi or at Bagdogra ? Also, in the USA RT-PCR tests are only being carried out on persons displays COVID19 symptoms. So I will probably not be able to furnish a negative RC-PCR test certificate, and seek exemption from institutional quarantine.

    Reply
    • indianeagle Post author

      Hi Debayan! If you have a single PNR for the international leg and the domestic leg of the itinerary, then you will be allowed to board the domestic flight without institutional quarantine in Delhi.

      Reply
  19. Muthiah

    I have 2 queries:
    I plan to travel USA-Delhi-Chennai in September on non-VBM flights.. Where will I do institutional quarantine, Chennai or Delhi?
    (2)Is there non-VBM flights to Chennai via Dubai or some such?
    Thanks.

    Reply
    • indianeagle Post author

      Hi Muthiah! If you hold a single PNR for the itinerary from USA to Chennai, you will be put to institutional quarantine in Chennai, not in Delhi. Emirates is flying to India from USA via Dubai, but not serving Chennai currently. Please check USA to Chennai flights available on IndianEagle.com.

      Reply
  20. Savitha Narendra

    Hi There!

    I hope to fly from St. Louis, USA to Bangalore, India on United/Lufthansa. The route is St. Louis – Chicago – Frankfurt – Bangalore. Would I need to complete the Air Suvidha form if I don’t touch Delhi?

    Looking forward to hearing from you

    Thanks!

    Reply
    • indianeagle Post author

      Hi Savitha! You need to fill out a self-declaration form on Air Suvidha no matter what route and what airline you will be traveling on. You need to upload a negative COVID (RT-PCR) test report or a receipt of the test taken onto Air Suvidha only if you don’t want to be quarantined at a institutional facility on arrival in Benglauru.

      Reply
  21. Vijaya

    Hi, I am travelling in Ethihad airways from Newyork to Aubudhabi on 2nd sept. From Aubhudhabi to Bangaluru on 3rd sept. I applied online for airsuvidha one day a head as I am unaware of these forms. How long does it take to approval our application. Since my father is in serious health issue and my mother is uneducated to talk with any doctor. I need to be there for taking care of my father and mother.
    Please let me know any contact numbers to talk with airport authority or the airsuvidha persons.
    Thank you

    Reply
    • indianeagle Post author

      Hi Vijaya! We’re very sorry to know about your father. Hope he will recover soon. Karnataka government has scrapped 7-day institutional quarantine for people from abroad. Only those who will be found symptomatic during thermal screening and pulse oximeter reading on arrival at Bengaluru Airport will be sent to institutional quarantine. You need to fill out a self-declaration form on Air Suvidha. In case, you face any issue while filling out the form online, you can fill it up on board during the flight and submit it on arrival at the airport. And, you can also carry the latest medical reports of your father. make sure that you are found asymptomatic during thermal screening at Bengaluru Airport.

      Reply
      • Kumar Kapadia

        Hi,
        I have applied for a quarantine exemption for my mother-in-law through the Air Suvidha Portal, but have not received the approval yet. Portal still shows pending. Can we please know how long it takes for Approval?

        Thank you

        Reply
  22. Ramprasad

    Hello Sir My inlaws are travelling on Sep 8th and reaching bangalore on Sep 10th. They have filled in the AirSuvidha Form and i hope that is enough. If anything else is required kindly let me know. I hope there is no test required for them as Karnataka Govt is not demanding the same. They are travelling by Lufthansa

    Thanks a lot.

    Regards,
    Ram

    Reply
    • indianeagle Post author

      Hi Ramprasad! Your parents don’t need to carry a negative RT-PCR test report while traveling to Bengaluru. On arrival, they will have to undergo thermal screening. If they are found symptomatic (fever, cold, cough, sore throat) in thermal screening, they will be shifted to a COVID Care Center for testing. Karnataka government has scrapped institutional quarantine only for asymptomatic international travelers.

      Reply
  23. Kumar Kapadia

    Hi,
    I have applied for a quarantine exemption for my mother-in-law through the Air Suvidha Portal, but have not received the approval yet. Portal still shows pending. Can we please know how long it takes for Approval?

    Thank you

    Reply
    • indianeagle Post author

      Hi Kumar! Some people have faced the same issue. Be advised to upload the RT-PCR report over and again until you receive a response. FYI, most states of India have scrapped institutional quarantine for arriving international travelers. Only those who will be found symptomatic in thermal screening will be shifted to a medical facility for COVID testing.

      Reply
  24. Sawai Singh

    Hi there, I am travelling from Canada to India I have an Indian passport but my question once I land in Delhi do I have to be quarantined in Delhi Cuz I live in Rajasthan or if I have an exemption form does that work.

    Reply
    • indianeagle Post author

      Hi Sawai! You won’t be quarantined if you hold a single PNR for the entire itinerary from USA to Rajasthan. On arrival at Delhi airport, you will get a passage to board your pre-booked domestic flight after thermal screening. If you are found symptomatic (feverish temperature, cough, cold or sore throat) in thermal screening at Delhi airport or the final destination in Rajasthan, you will be shifted to a medical facility for COVID testing. FYI, Delhi airport has launched a dedicated COVID testing facility for international travelers flying in. You can get yourself tested and receive the report in 7 hours if your domestic flight is scheduled after 8 hours of your arrival at Delhi airport.

      Reply
  25. Jishnu Maharshi Dantu

    I am travelling to Hyderabad from new Jersey on Thursday, 10-09-2020. What is the earliest I have to apply for an exemption. I am scheduled for a covid test today. will get the results by wednesday(09-09-2020).

    Reply
    • indianeagle Post author

      Hi Jishnu! Getting tested for COVID19 and carrying a negative report is not mandatory for exemption from institutional quarantine as Telangana government has scrapped institutional quarantine for asymptomatic travelers from abroad.

      Reply
        • indianeagle Post author

          Is your entire itinerary from New Jersey to Hyderabad ticketed in a single PNR? If yes, you won’t be quarantined in Delhi. Upon arrival at Delhi airport, you will get a passage to board the pre-booked domestic flight to Hyderabad. Please note you will undergo thermal screening at Delhi airport.

          Reply
  26. eashwar

    I am reaching nee delhi on 14th september from New york JFK airport.

    I am finding it difficult to get the covid test PCR done before travel, Is the on arrival facility of testing for covid available at delhi airport.

    Reply
  27. Kasturi

    Hello, good morning
    I am traveling from uae to mumbai. And ill be submitting my exemption letter on same day i travel. Cause apparently i dont have flight for next two days and hence my PCR test wont be valid when i will arrive. So if i am carrying negative test result but the exemption is still pending, will i still be able be allowed ?? Please I really need to know ths urgent
    Thank you

    Reply
  28. Robert Linsell

    I am traveling from USA to Hyderabad via London, Heathrow on the same PNR. I will have completed my covid test and the necessary forms required by Air Suvidha prior to my upcoming travel. I heard rumors that Hyderabad airport officials are making mandatory quarantine without symptoms for all passengers for 7 days and not honoring the protocols set by Air Suvidha, which is a contactless solution by Ministry of Civil Aviation and Delhi Airport for all international passengers coming to India. Is this true? Please respond ASAP as my travel is less than a week away. Thanking you very much

    Reply
    • indianeagle Post author

      Hi Robert! Those carrying a negative RT-PCR test report not older than 96 hours of their flight from the port of origin are eligible for exemption from institutional quarantine upon arrival at Hyderabad Airport.

      Reply
  29. anu

    HI,

    My mom has been tested positive with COVID 19. I wish to travel to India from USA to take care of her .
    Can I apply exemption for this reason ?

    Thanks,
    Anu

    Reply
    • indianeagle Post author

      Hi Anu! We’re very sorry to learn about your mother. May she get well soon! We’re not sure whether this will be considered as an emergency situation for you. FYI, many Indian states have eased their quarantine norms. May we know your destination in India?

      Reply
  30. Somrita Dey

    Hi.. I will be travelling to kolkata from chicago in October. I am aware of the Negative RT-PCR report to avoid institutional quarantine?my 1st question is.. is the institutional quarantine is in Delhi or Kolkata?
    and since they asked to take the test within 92 hrs and submit the report within 72 hrs, which is quite difficult since results take a minimum of 3 days.. can i upload it in air subidha after 72 hrs ? In that case what do i do other than carrying the report with me in the flight? thank you

    Reply

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