Traveling through Bengaluru’s Kempegowda International Airport is a lot easier now for passengers including senior citizens and families with kids. India’s third busiest BLR Airport has launched an omnichannel app, BLR Pulse, with one-key access to real-time information about the airport facilities, flight information, security queues, immigration wait times, etc. The app folds the entire airport within the grasp of a passenger.
PC: Twitter/BLR Airport
Bangalore airport’s BLR Pulse app works like a one-stop digital guide to provide personalized assistance to travelers, domestic and international. It helps navigate the airport terminals including the new Garden Terminal and the services available therein efficiently and conveniently. The app alleviates common apprehensions about flight delays and cancelations among travelers before departure or after arrival. Precisely, it helps improve their overall airport experience before they arrive at the airport for outbound flights or they land from inbound flights.
The BLR Pulse app comes in handy with a number of useful features. It facilitates the booking of pod hotels for short-term stay and transit hotels for overnight accommodation at Kempegowda International Airport. You can benefit from this function of the app when you check-in at BLR Airport early for a post-midnight international flight, or when there is a long connection time between an inbound international flight and a domestic flight for onward travel to the final destination.
The app integrates an interactive chatbot, among its notable features, to address passengers’ queries in real time. You can ask the chatbot where Plaza Premium Lounge is located at BLR Airport, how to get lounge access at Kempegowda Airport, whether you can see off your family past the security area, whether check-in baggage wrapping service is available, whether Bangalore Airport’s Go Pink Cabs for women travelers operate in the thick of night, etc.
This feature will be upgraded over time, thereby ensuring a great deal of efficiency in answering a wide array of questions and assisting passengers. Kempegowda Airport’s BLR Pulse app can send updates on the status of flights departing from Bengaluru for USA or other countries to passengers’ mobile phones or email IDs. If your parents are traveling alone, you can use the app to stay up-to-date on their international flight’s departure schedule in the event of a delay.
Among many other functions, the app can help report your lost or misplaced bags at Bengaluru’s Kempegowda Airport. Using the app, you can track the status of your baggage lost of theft report and identify the bags if found without visiting the airport’s lost and found baggage counter. What’s more? You can order food from one of the airport restaurants and get it delivered through the app. You can also reserve a table at an airport restaurant for your unaccompanied family or parents, on behalf of them.
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