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A Walk through United Airlines’ Polaris Lounge at US Airports for Business Travelers

United Polaris lounge
Source: wikimedia

The Polaris Lounge – one of United Airlines’ most recent innovation drives -has redefined the airline’s on-ground services for its premium or business class passengers. With its remarkable United Polaris lounges at San Francisco International Airport (SFO) and Newark Liberty International Airport (EWR), the airline has already set a benchmark for other airlines’ business class airport lounges. United Airlines is now all set to open its next United Polaris lounge at Houston George Bush Intercontinental
Airport (IAH).

With posh interiors, immaculate services, and a tranquil ambiance, the Polaris lounges allow customers of United Polaris, the airline’s premium cabin travel class to unwind, freshen up, and dine before their trip.  The United Polaris Lounge at Houston (IAH) is the latest one to be opened and will be followed by a United Polaris Lounge at Los Angeles International Airport (LAX) sometime this fall. Here’s a closer look at a few of the United Polaris lounges at US airports.

United Polaris Lounge at San Francisco:


Travelers booking United Airlines’ business class tickets to San Francisco International Airport aren’t the only ones to have access to the Polaris lounge at SFO Airport. Even those departing or arriving on long-haul First and Business Class flights operated by Star Alliance partners such as Eva Air, Lufthansa, ANA, and Singapore Airlines can access the lounge. The lounge is located a couple of steps away from security checkpoint near Gate G92 in International Terminal G. Offering the finest Business Class Lounge experience ever, this is one of the poshest Premium lounges in the world! Done up with marble partitions, soothing color tones of gray, blue, and white, ‘meteor shower’ lights above the escalator, and high-end finishes, the United Polaris lounge at SFO is elegance personified.

Top highlights and facts about the United Polaris lounge at SFO:

  • Almost 3 times the size of the former United Club it has replaced and with a total area of 28, 120 square feet, the lounge is a massive one that spans across two storeys.
  • The Polaris lounge has a total number of 440 seats and 19 different kinds of seating.
  • There are 5 Quiet Suites which have been equipped with daybeds.
  • Premium passengers will have access to a total of 492 USB ports.
  • Travelers who wish to freshen up can use any of the super-posh 8 shower suites.
  • Valet services are offered at the United Polaris lounge at SFO.
  • There is a 40-seat a la carte Dining Room.
  • The Studio is a unique room which offers a blend of buffet items and Sushi. It is also occasionally used for special events.
  • Food and drink options are absolutely fabulous and give out the distinct San Francisco Bay area vibe. The signature United Polaris Burger is a top favorite and always on offer.
  • Cocktail choices at the bar include regional-inspired ones such a Pisco Punch and Mai Tai among other delicious options.

United Polaris Lounge at Newark


After the one at SFO, a United Polaris Lounge was opened in June 2018 at Newark Liberty International Airport (EWR) as well. The lounge can be found right after security check and between Gates C102 and C120 in Terminal C. United Polaris premium flyers holding business class tickets to Newark Liberty International Airport will have access to this spectacular lounge. Exhibiting throughout an unmistakable local flair, the United Polaris lounge at EWR greets visitors with a bright and dynamic lighting adornment when they first enter into it. Designed to replicate the zodiac sign constellations, this innovative fixture has been created by Richard Clarkson Studio, an art laboratory based out of Brooklyn. Business class passengers of United Airlines’ Newark to Mumbai flights are buoyant about the lounge at Liberty International Airport.

Top highlights and facts about the United Polaris lounge at EWR:

  • The Polaris lounge is sprawled across a massive area of 27,000 sq. feet.
  • There are 455 seats and 15 different kinds of seating
  • There are 4 personal phone rooms
  • Premium travelers have easy access to 450 USB ports along with 570 power outlets.
  • The lounge is equipped with 10 daybeds where tired travelers can take a quick nap between flights.
  • For travelers who’d like to freshen up, there are 10 swanky shower suites.
  • The United Polaris lounge offers valet services.
  • A dining area has been set up which offers service for approximately 48 diners at a time. To say the menu is elite and extensive would be an understatement.
  • Considering the choices and size of cocktails served, one can easily say that the bar at United Polaris lounge at EWR is an absolute stand-out.
  • You will also find a buffet at the Polaris lounge which sort of like a bistro and incorporates a bagel bar.

United Polaris Lounge at Houston


Located next to Gate E12 in Terminal E at Houston Airport, this is United Airlines’ newest Polaris Business Class lounge to be unveiled. Travelers booking business class flight deals to George Bush Intercontinental Airport, Houston (IAH) will have access to this stunning lounge. According to Mark Krolick, United Airlines’ Vice President of Marketing, the Polaris lounge has been designed to “feel like a boutique” and is replete with committed spaces for dining, relaxation, and refreshing. The United Polaris lounge at IAH goes all out to showcase the distinct Houston flair and features throughout a unique artwork by skilled Houstonian artists Terrell James and Shane Tolbert.

Top highlights and facts about the United Polaris lounge at IAH:

  • The lounge has a total of 191 seats.
  • Premium travelers have access to 324 power outlets in addition to 264 USB ports.
  • There are 2 private daybeds at the United Polaris lounge at IAH.
  • The United Polaris lounge is equipped with 6 luxurious shower suites.
  • Like in the other United Polaris lounges, personal valet service is offered at this one as well.
  • The dining area at the Polaris lounge at EWR provides table service for approximately 28 guests.
  • Visitors can enjoy 11 pieces of stunning contemporary art exhibited at the lounge.
  • The menu is exceptional with highlight dishes including a Texas breakfast skillet, Argentinian roasted chimichurri chicken, chicken étouffée, and the signature United Polaris Burger among several other things.
  • There is also a comprehensive cocktail menu serving some of the finest beverages ever. Highlights include oolong tea-steeped bourbon and vodka infused with star anise.


Says a travel agent associated with Indian Eagle, a US-based flight booking agency, “Luxurious services on board and on-ground, faster check-in, and an unmitigated flight journey are some of the main reasons why people book Business Class travel. The perks are quite impressive right from takeoff to touchdown. Several of our customers book United Airlines business class flight deals from San Francisco to New Delhi regularly. Now, with this posh United Polaris lounge at SFO, we expect the demand for our SFO to DEL business class flights to go up. In fact, we wouldn’t be surprised if the demands for our business class flights from Newark to New Delhi or business class flights from Houston to New Delhi go up as well!”


Further stepping up its Polaris game, United Airlines is all set to roll out at least one refurbished or new airline equipped with new business class seats every once in 10 days starting now and going all the way through to the year 2020. Also, having achieved tremendous success with its United Polaris lounges, it is to be seen what fantastic new ideas United Airlines comes up with next to take its in-flight and on-ground services even further.

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