In a recent announcement, the US Embassy in India informed visa applicants that their US visa application processes may experience a slight delay. This delay is due to a technical update by VFS Global, the customer service center responsible for assisting with U.S. visa services.
From July 12 to July 14, VFS Global will be migrating to a new platform. This will result in the unavailability of appointment booking, fee payments, and customer support calls during this period. The US Embassy has assured applicants that these services will likely resume on July 15.
VFS Global is responsible for managing various administrative tasks related to US visa applications. It is one of the leading outsourcing and technology specialists for governments and diplomatic missions. This temporary closure of their services is a necessary step to ensure a smooth transition to the new system.
To minimize any inconvenience caused, the US Embassy has provided a dedicated webpage where visa applicants can access important updates and information. This page offers detailed instructions to facilitate the transition process for applicants. Notably, the US Embassy has announced a complete shift to a new system for US visa services starting from July 22, 2023.
To aid in the seamless transfer of appointment and payment information to the new system, applicants must take the following steps at their earliest convenience:
- Review and update their profile information, ensuring that all entered data is accurate and complete.
- If planning to pay the visa application fee in the near future, applicants should do so before July 17, 2023, as payment services will be temporarily unavailable from July 18 to July 21. Regular services will resume on July 22, 2023.
- Applicants who have already paid the visa fee but have not associated it with their profile must log in and link their payment receipt number inside to make their profile.
Travel coordinators, group coordinators, and family members must give each candidate and dependent a unique email address. Contact the call center for help updating this information.
Visa applicants are encouraged to monitor the embassy’s website regularly for any additional information regarding upcoming changes or to get updates about the US visa application process.
And once your US visa application is processed, you can make use of the ongoing Indian Eagle deals to save more when booking flights to USA.
By implementing this temporary delay to facilitate the transition to a new system, the US Embassy in India aims to enhance the efficiency and effectiveness of the US visa application process, providing a streamlined experience for US visa applicants in the long run.
