Home India Airports Passenger Services at Netaji Subash Chandra Bose International Airport (CCU)

Passenger Services at Netaji Subash Chandra Bose International Airport (CCU)


Netaji Subash Chandra Bose International Airport (CCU), previously known as Dum Dum Airport, welcomes you all to Kolkata, the land of people with the sweetest language. Netaji Subash Chandra Bose International Airport (CCU) ranks 5th in the list of busiest airports in India for handling 15,819,539 passengers. It has also been awarded the ‘Best Improved Airport’ in the entire region of the Pacific-Asia by the ACI (Airport Council International). With such great reputations and much higher services, NSCBIA awaits your arrivals. So try looking for some best and economic flight tickets to India and plan a vacation in Kolkata so that we get a chance to serve you with the best of everything we have in store for you. Look for best possible itineraries with the help of any online travel agencies like Indian Eagle and visit Kolkata for this is not just a city. Kolkata is an emotion!

So make Kolkata your destination and get the chance of experiencing the Bengali version of hosting right from the moment you land at Netaji Subash Chandra Bose International Airport (CCU). To talk further about the CCU airport, it has one huge terminal that was 8 years ago. This new terminal handles both International and Domestic flight services. It has 5 floors and you can easily get lost even if it just a single terminal. You better be careful! To give you a clearer picture of all the facilities and services, here is the gist of all the passenger services available at NSCB International Airport (CCU). Take a look!


  1. Shop, Eat, and Relax:

Now luxury and comfort is the most important thing you need when you are traveling and if you are a transit passenger waiting to catch your next flight, then you need it the most. Netaji Subash Chandra Bose International Airport (CCU) offers you a wide range of entertainment, food and shopping opportunities. Find some of the most amazing food chains, high-end restaurants, fast food corners where you can fill in crying tummy and then plan on other things. The signature dishes of Bengal are available right here in the airport and if you have no time to get out of the airport then no worries! Netaji Subash Chandra Bose International Airport (CCU) has it all covered for you.

Netaji Subash Chandra Bose International Airport (CCU) offers some of the best modes of entertainment. You will find huge televisions, rest rooms with huge screens and other places that will surely keep you entertained.

Talk about shopping and you will find some of the finest stores to hop and shop here inside Netaji Subash Chandra Bose International Airport (CCU). The Bengali garments and their handlooms are also exhibited right inside the airport. Flemingo’s duty-free stores, Bengali fabrics, Lucknow chikan works and Tantujas are found here which is a great boon for all the ladies out there.  Truly, you have the entire Kolkata set up right here. You just need to explore and for that, you need to eat first. Go search for food zones!

  1. Relaxation times:

There are 12 retiring rooms with some amazing services and comforts for all the passengers so that they don’t get troubled at all. The best part is that they are not even costly. You will also find a Travel Club Lounge that is made for both the domestic and international flight passengers. You can either walk in directly if you have the membership in that club. If not, you can always purchase a card. Ample connectivity of WiFi, proper power supply, sufficient sockets and charging points, luxurious and clean washrooms, wheel chair services, luggage carts and supply of pillows and blankets! The best thing about Netaji Subash Chandra Bose International Airport (CCU) is that recently they have also set up a sanitary-pads vending machine that allows women to collect sanitary napkins from there in case of emergencies. This way they have taken up a bold and a very great step towards the doors of development. The entire country is proud of Netaji Subash Chandra Bose International Airport (CCU) for this act.

All of these are available at the airport which would be yours in just a fraction of seconds once you express that you are in need. There are even prayer rooms for all those religious beliefs. Children can now relax and stop throwing tantrums because they have their own child-play rooms with well-trained care-takers and security to keep them safe and engaged so that they get deviated from the trip and don’t panic at all.

  1. Other important services:

Like other important airports in the country, you will be finding ample number of banks, ATMs, foreign currency exchange centers, postal service offices, telephone booths and Xerox centers right inside the CCU International Airport. You don’t have to panic and rush towards the exit whenever you are in need of something. They have it all covered. You can also find agents roaming here and there inside the Netaji Subash Chandra Bose International Airport (CCU) trying to explain you the benefits of travel insurance. Check with them and find out if you need them at any case!

Apart from that, you have facilities related to tourism guidance, lost and found desk services, help cabins, enquiry offices and everything that you might be in need of when you are traveling. So just forget about all the tensions and move ahead with your planned vacations. Bon Voyage!

Travel Diary


Please enter your comment!
Please enter your name here