Denied Flight to India from USA: Senior Microsoft Executive was Stopped at Airport for a Common Visa Oversight

To err is human. But a minor oversight of the flight schedule, visa information, or the traveler’s name on the ticket results in boarding denial, disrupting international travel and incurring a whopping loss. Most recently, an Indian-origin Microsoft executive from USA was scheduled to travel to India. But he was stopped by the airline during airport check-in and denied international travel. He is a seasoned traveler having a business visa to India. Over the past 20 years, he took 563 trips mostly on business class flights, some domestic and some international.

What spoilt his 564^th trip is an eyeopener for everyone. “How could I do this” was his expression when he realized and regretted his mistake, small yet significant. Different date formats followed in the US and India confused him about the expiry date of his business visa to India. The visa that he assumed to be valid through 02 October 2025 did actually expire on 10 February 2025. Being unmindful of the India vs US date formats on travel documents is a common oversight that ended up denying boarding to him and cancelling his travel.

Let’s break down the incident and how you can avoid making the same mistake

He was taken aback the moment he heard, “You can’t travel.” The airline staff at the check-in counter noticed the 5-year business visa to India was expired and pointed out the expiration date, which the Microsoft executive could not understand immediately. He started scouring through his travel documents to find what went wrong. All the confusion evaporated at his shocking discovery – a misunderstanding.

10/2/2025 was the visa expiration date. Being an American, he read it as October 2, 2025. Naturally, he was under the impression that the business visa to India was valid through September 2025. In fact, the visa issued by India had the expiration date in the day/month/year format – which the airline staff explained to him. The day/month/year format on documents is followed in India and some other countries. It means his visa expired on 10 February 2025.

More real-life cases of date format mix-up                

Confusion over the US vs India date formats is common to not only travelers but also the airport staff and the airline crew. In 2023, an NRI ran into trouble while traveling back to USA from India. His Green Card had an expiration date of 11/01/2023. The airline crew read this as 11 January 2023 in the day-month-year format and stopped him before security checks. Actually, the Green Card was about to expire on November 01, 2023, as per the US date format (month-day-year). A senior supervisor intervened to clarify that the NRI was eligible for international travel and entry to the US.

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