Since the closure of Pakistan airspace to Indian airlines with effect from April 24, Air India has been rerouting its nonstop flights to and from the US, Canada, and the UK. The forced bypassing of Pakistan airspace has added fuel stops to Air India routes between India and North America, thereby increasing the total travel time for passengers. Most of Air India flights, US-India, are being detoured to Vienna or Copenhagen in Europe for refueling – which is causing departure and arrival delays by 4 to 6 hours.
Though Air India has streamlined its long-haul operations through rerouting, additional fuel stops are mostly impacting passengers with connecting domestic flights in India and/or the US. Chicago to Delhi flights, which are usually operated nonstop under 15 hours, are taking 18 to 19 hours, including stoppage in Vienna. Flights to Delhi from Newark and New York JFK, and flights to Mumbai from New York and Newark EWR, and flights between DC IAD and Delhi are having schedule changes, which Air India is communicating to customers.
“In the event of extended flight duration and significant delays, you need to plan your upcoming travel with Air India and have certain post-arrival preparedness if your itinerary includes a connecting flight from Delhi, Mumbai, or Bengaluru. You may have to wait overnight at the arrival airport for the connecting domestic flight. Knowing accommodation options and other facilities available at Delhi and Mumbai airports would ease the stress of wait times post arrival,” said the chief customer relations officer of IndianEagle.com.
Accommodation options at New Delhi and Mumbai Airports
There are sleeping pods and transit hotels at New Delhi and Mumbai airports. You can rent out a sleeping pod or stay at a transit hotel by paying hourly charges. You may have access to airport lounges in the international arrival area through your ‘frequent flyer’ status with the airline, travel class (mostly business and premium economy), premium credit cards, or programs like Priority Pass (a membership program for airport lounges).
New Delhi IGI Airport:
New Delhi Airport’s international arrival area has several accommodation options, including the Holiday Inn Express at T3. This is the only transit hotel for international arrivals in Terminal 3. The best thing is that you can book hourly rooms at Delhi Airport’s Holiday Inn Express hotel to spend the overnight layover comfortably. The transit hotel accommodation comes with dining facility, medical help, and Wi-Fi.
Snooze at My Space offers convenient sleeping pods within the international wing of Delhi Airport’s Terminal 3. Equipped with mobile device charging ports, Wi-Fi, and secure storage, the sleeping pods provide cozy space for rejuvenation and rest. It is a cost-effective accommodation option at Indira Gandhi Airport.
Mumbai International Airport
Niranta Transit Hotel & Lounge within Terminal 2 of Mumbai CSMI Airport provides comfortable accommodation at hourly rates. It has a restaurant with good dining space and offers free Wi-Fi. 24-hour check-in and check-out are available. You can access the transit hotel at Mumbai Airport after post-arrival customs and immigration clearance.
Are there sleeping pods inside Mumbai Airport T2? Yes, Aviserv Lounge sleeping pods are located in the arrivals area (landside). You can book a sleeping pod for yourself or your parents having a long wait time for the connecting flight at Mumbai Airport, wit/without lounge and shower service.
Is Air India changing aircraft requiring passengers to deplane and board again during a fuel stop in Vienna or Copenhagen?
There is no change of aircraft during Air India’s technical stops in Europe on the way to USA or back to India. Obviously, passengers remain seated on board during refuelling of the aircraft – which takes as long as 90 to 120 minutes. The latest report is that Air India is actively exploring various alternatives, like having a technical stop in Mumbai or Ahmedabad for flights from New Delhi, to reduce the extended flying hours and operational costs.
My connecting domestic flight is rescheduled the next morning due to international arrival delay. Will Air India provide free accommodation?
The airline is not bound to provide free accommodation and meals to international passengers on arrival if the international to domestic connection is extended at Delhi or Mumbai Airport, because travel duration extended by unforeseen events like airspace closure of a third country amid geopolitical tensions is beyond the airline’s control.
Can I recheck-in my bags for domestic travel after customs clearance even though the connecting flight is next day?
Generally, you cannot check in bags hours before a domestic flight. It is because domestic check-in is allowed only 3 to 4 hours prior to your scheduled departure for onward travel. You may need to wait in the transit area until the domestic flight check-in window opens.
What if I choose to cancel my Air India booking for longer flying hours in Economy Class?
You can choose to upgrade your Air India tickets from Economy to a premium segment for elevated comfort by paying an additional amount; however, it is subject to seat availability, aircraft types, and routes. You can call your travel-booking partner, Indian Eagle, to explore options for an upgrade with Air India. Or, you may go for cancellation.
Is Air India offering alternative options to passengers with confirmed flights?
The airline is offering to reschedule your flight given the current circumstances impacting the operating schedules, travel duration, domestic connections, etc. You can choose an alternative flight for the same route and with the same travel class within 3 days before or after your original travel date. It may incur the airline’s change of date fee and a fare difference (if there is any at the time of rescheduling).
