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Frequently Asked Questions

How can I make a new booking?

You can book tickets online by visiting our website or over phone by calling us at toll-free 1-800-615-3969. You can also book tickets by logging on to our mobile website on your mobile devices. To book online, do enter your travel dates, origin city and destination into the search widget, then click Search and select from best deals to travel the world for less.

May I hold or block the tickets?

Yes, you can hold or block tickets. To hold or block the tickets of your choice, please do call us at toll-free 1-800-615-3969 so that we can provide the tickets at the lowest or discounted fare.

What should I do if I need to cancel my flight reservation?

Please contact our travel specialist at 1-800-615-3969 for assistance. You need to provide your IndianEagle booking reference number [Trip ID] to the travel specialist for processing your "flight cancellation" request. Or, you can log on to, go "to My Trips" -> "Current Bookings" and then click on "Cancel Bookings". Please check the cancellation penalty and fees, if the flight ticket is refundable. "Flight cancellation" requests are not processed online within 5 hours of the scheduled flight departure. However, flight cancellation is subject to our terms of service and the relevant airline's policy.

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