Dubai has introduced a new airport immigration service known as Click & Travel. This mobile option lets immigration staff complete passport-control procedures using handheld devices instead of relying only on regular counters. Dubai’s immigration authority, GDRFA Dubai, officially launched the system on September 7, 2026. It aims to speed up passenger processing and help airport teams manage queues more easily.

What Is Dubai’s Click & Travel Service?

Click & Travel is a mobile passport-control service at Dubai airports. Immigration officers can carry a secure device to passengers and complete their entry or departure checks from various areas of the terminal. Passengers do not need to download an app or follow a new process. An immigration officer uses the device when mobile processing is needed. The initiative adds more flexibility to the Dubai airport immigration process, especially during busy travel periods.

How Does This Airport Facility Work?

The mobile system uses modern technology to verify passengers and complete immigration checks. It can use:

• Biometric verification
• Facial recognition
• Electronic passport reading
• Automated security checks
• Secure access to official immigration databases

After an officer verifies the passenger’s identity and travel details, they can complete the required immigration procedure through the handheld device.

How Fast Is the New Dubai Immigration Service?

According to GDRFA Dubai, Click & Travel can complete a passenger transaction in about twelve to fifteen seconds. The digital solution processed 31,373 passengers during its trial phase before the official launch. This testing helped Dubai airport authorities check how well the system works during regular airport operations. Faster processing can reduce waiting times and help officers respond quickly when queues become longer.

Who Can Use Click & Travel?

For departing passengers, Click & Travel is available to UAE citizens, UAE residents, and international visitors travelling from Dubai. For arriving passengers, the first phase currently covers UAE citizens and UAE residents. Dubai plans to extend the option to more passenger categories in the future. Passengers should remember that airport authorities decide when and where to use the mobile service.

How Does It Help Families and People of Determination?

Click & Travel can make immigration easier for families with children and People of Determination. Instead of asking these passengers to move to a fixed immigration counter, officers can bring the mobile device to them. This can make the airport process more comfortable and reduce the need to wait in a regular queue.

How Does Click & Travel Help Travellers?

Dubai introduced Click & Travel to improve passenger movement at its airports. The mobile service helps immigration officers work from different locations inside the terminal instead of remaining at one counter. The mobile option can help Dubai:

• Reduce waiting time at immigration
• Manage high passenger volumes
• Support families and passengers who need assistance
• Improve flexibility during airport operations
• Build a smoother airport travel experience

Dubai’s Click & Travel service brings passport control closer to passengers through secure mobile technology. It adds a faster and more flexible option to Dubai airport immigration while working alongside smart gates and traditional counters.

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Dubai International Airport has launched special welcome experiences for passengers traveling through Terminal 3. The new “Dubai Welcome” initiative features live music, complimentary refreshments, personalized welcome signs and family-friendly activities. Dubai Airports created the initiative for residents returning home after the summer, tourists visiting the city and passengers taking connecting flights.

What Is the Dubai Welcome Initiative?

The Dubai Welcome initiative gives passengers a warm introduction to the city. It brings traditional Arabian hospitality to different areas of Dubai International Airport. Passengers can enjoy music, refreshments, treats and interactive activities during their journey. The experiences are available at key points, including baggage claim, the Arrivals Hall, transfer desks and the Dubai Taxi area. These thoughtful additions make the airport journey more welcoming and memorable.

Live Music and Mascots Welcome Arriving Passengers

A local musician performs in the Arrivals area, creating a lively atmosphere and introducing visitors to Dubai’s culture. Mascots from Dubai Police and immigration services greet young passengers, making the experience more enjoyable for families. These activities welcome both residents returning home and international visitors arriving in the city.

Families Can Create Personalized Welcome Signs

Families and friends waiting for passengers can visit the “Make Your Welcome Home Sign” station in the Arrivals area. Visitors can decorate signs with colorful stickers and Dubai-inspired designs. They can add a traveler’s name or write a personal message. This creative activity adds a special touch to airport reunions and helps families welcome their loved ones home.

Free Refreshments Near the Dubai Taxi Area

Passengers leaving Terminal 3 by Dubai Taxi can receive complimentary refreshments, cold towels and treats. Several local businesses and airport partners support this experience. The refreshments and cold towels help passengers feel more comfortable after a long journey. However, these complimentary items are subject to availability.

Special Activities for Transit Passengers

Passengers taking connecting flights can also enjoy special experiences during their layover. A live musical performance inspired by regional sounds introduces transit passengers to Dubai’s music and culture, even if they spend only a few hours at the airport. Selected transfer desks also offer complimentary refreshments and treats. These activities make layovers more comfortable and enjoyable.

Visit the I Heart DXB Installation Near Gate B28

Travelers can explore the I Heart DXB display near Gate B28 in Terminal 3’s Concourse B. Visitors can upload a selfie and become part of a shared digital portrait of Dubai. The installation displays the portrait in the colors of the UAE flag. Visitors can also:

• Write a personal message to express pride and gratitude
• Read messages from other travelers
• Collect limited-edition stickers and pins

The installation is in the airside area near Gate B28. Only eligible departing and transit passengers traveling through Concourse B can access this airside display. Dubai Airports designed it to help passengers connect with the city before their flights. Each selfie adds to the growing digital portrait. 

Where Are the Welcome Experiences Available?

The experiences are available at Dubai International Airport Terminal 3. Passengers can find different activities in the following areas:

• Baggage claim
• Arrivals Hall
• Dubai Taxi area
• Transit zones
• Selected transfer desks
• Concourse B near Gate B28

Each location offers a different activity. Passengers can follow airport signs or ask a Guest Experience Ambassador for assistance. The initiative will run throughout August 2026. Dubai Airports has not confirmed whether it will continue after August.

The Dubai Welcome initiative makes journeys through Terminal 3 more enjoyable with live music, complimentary treats and interactive activities. Passengers traveling during August 2026 can find these experiences in the Arrivals Hall, baggage claim, transit areas and near Gate B28. Travelers should check their flight and gate information before taking part, as activities and complimentary items may vary by location and availability.

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Delhi’s Indira Gandhi International Airport (DEL) ranked among the world’s busiest airports in 2025, according to the latest passenger traffic data from Airports Council International (ACI). The airport handled 78,148,081 passengers in 2025, securing the 11th position globally. It was also the only Indian airport to appear in the top 20. Passenger traffic at Delhi increased from about 77.8 million in 2024 to 78.15 million in 2025, a 0.42% year-over-year increase. ACI’s methodology includes both arriving and departing passengers. Transit passengers are counted only once, ensuring a consistent comparison among airports worldwide.

Delhi Airport Beats Seoul, Los Angeles and Paris 

Delhi ranked just behind Denver International Airport, which handled 82,427,962 passengers and took 10th place. The Indian airport recorded higher passenger traffic than several major international gateways:

• Seoul Incheon (ICN): 74,126,912
• Los Angeles International (LAX): 73,709,594
• Paris Charles de Gaulle (CDG): 72,029,407

Delhi handled about 4.02 million more passengers than Seoul, 4.44 million more than Los Angeles and 6.12 million more than Paris. Beijing Capital International Airport, which ranked 15th, recorded 70,742,712 passengers.

Atlanta Remains the World’s Busiest Airport 

Hartsfield-Jackson Atlanta International Airport (ATL) retained the top position in 2025 with 106,302,208 passengers. Atlanta has been the world’s busiest airport for most years since 1998, except during the pandemic period when travel restrictions affected global passenger volumes.

Dubai International Airport (DXB) ranked second with 95,192,160 passengers, followed by Tokyo Haneda Airport (HND), which handled 91,679,814. Dallas Fort Worth International Airport (DFW) and Shanghai Pudong International Airport (PVG) completed the top five.

Top 20 Busiest Airports in 2025 

• Atlanta (ATL): 106,302,208
• Dubai (DXB): 95,192,160
• Tokyo Haneda (HND): 91,679,814
• Dallas Fort Worth (DFW): 85,660,127
• Shanghai Pudong (PVG): 84,994,548
• Chicago O’Hare (ORD): 84,856,018
• London Heathrow (LHR): 84,482,126
• Istanbul (IST) 84,437,710
• Guangzhou Baiyun (CAN): 83,582,952
• Denver (DEN): 82,427,962
• Delhi IGI (DEL): 78,148,081
• Seoul Incheon (ICN): 74,126,912
• Los Angeles (LAX): 73,709,594
• Paris Charles de Gaulle (CDG): 72,029,407
• Beijing Capital (PEK): 70,742,712
• Singapore Changi (SIN): 69,982,000
• Amsterdam Schiphol (AMS): 68,771,592
• Madrid-Barajas (MAD): 68,118,754
• Shenzhen Bao’an (SZX): 66,485,213
• Kuala Lumpur International (KUL): 63,409,501

Delhi Is the Only Indian Airport in the Top 20

Delhi was the only airport from India to rank among the world’s 20 busiest airports based on total passenger traffic. Its position reflects the scale of air travel through India’s capital and the airport’s role as a major domestic and international gateway. Delhi connects travelers to destinations across North America, Europe, Asia and the Middle East, while also serving a large domestic market.

Global Airport Traffic Reaches 9.8 Billion 

ACI estimates that airports worldwide handled approximately 9.8 billion passengers in 2025. Global passenger traffic increased by 3.7% compared with 2024 and was 6.5% higher than the 2019 pre-pandemic level.

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Dubai International Airport (DXB) has added a new facility for passengers arriving at Terminal 3. Uber and Dubai Airports have opened a dedicated waiting lounge at the terminal’s main ride-hailing pickup location. The space is intended for passengers using Uber and Careem rides. It gives them an indoor place to wait until their vehicle arrives. The facility is particularly useful during Dubai’s summer. The lounge provides air conditioning and seating away from the outdoor pickup area. 

Dedicated Ride Pickup Lounge 

Instead of waiting at the curb, passengers can use the dedicated facility. The lounge is positioned close to the pickup point, so travelers do not have to move far when their ride arrives. It also helps separate waiting passengers from moving vehicles. This can support smoother traffic around the pickup area. For UberX and Careem Comfort passengers, the facility includes an organized queuing system. PIN-based dispatch is used as part of the pickup process.

Facilities Inside the Lounge 

The facility has been designed for passengers who may need to rest or recharge after a flight. Key amenities include: 

• Cooling and air purification: The indoor area is fully air-conditioned and fitted with air purifiers.
• Seating with luggage space: Benches are designed to accommodate passengers traveling with larger bags.
• Tables and high seating: Travelers can sit at raised tables or use high chairs while waiting.
• Device charging: USB-C, USB-A and conventional power sockets are available.

These features make the lounge useful for both leisure and business travelers.

Better Management of Busy Pickup Zones 

The project also addresses congestion at busy airport pickup zones. A dedicated waiting area can keep more passengers away from the pickup curb. This can reduce unnecessary crowding and help drivers locate their riders more easily. The initiative is being carried out with support from the Dubai Civility Committee. It aligns with efforts to improve order, appearance, and service standards across the emirate. 

First Phase of a Larger Ground Transport Plan 

The Terminal 3 lounge is the first stage of a broader ground transportation initiative. Uber and Dubai Airports are expected to introduce additional passenger-focused features in the coming weeks. For travelers arriving at Terminal 3, the change is simple. They now have an indoor, air-conditioned place to wait before continuing their journey by Uber or Careem.

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Travelers passing through Dubai International Airport (DXB) can add some movement to their journey with the Dubai Mallathon 2026. Dubai Airports is hosting a community walk at Terminal 3, giving passengers, airport employees, and guests an easy way to stay active while at the airport. Here is what you need to know about the event, including timings, location, walking routes, and how to participate.

What Is the Dubai Mallathon?

Dubai Mallathon is a citywide fitness initiative that helps residents and visitors stay active during Dubai’s hot summer months. The programme promotes walking and other physical activities in comfortable, air-conditioned indoor spaces. It focuses on making fitness simple and accessible without requiring a gym or formal workout. In 2026, the initiative expanded to Dubai International Airport, giving passengers another way to stay active during their journey.

When Is the Dubai Mallathon at DXB?

The upcoming Dubai Mallathon at DXB will take place on Friday, August 14, 2026. Travelers can join one of two sessions:

• First session: 7:30 AM to 9:30 AM
• Second session: 9:30 AM to 11:30 AM

The two time slots allow passengers to choose a session that fits their flight schedule. However, they should always check their boarding time before joining the walk.

Where Will the DXB Mallathon Take Place?

The community walk will take place at:

• Dubai International Airport
• Terminal 3
• Concourse B

Participants should head to the Family Zone near Gate B28. Before joining, make sure you have enough time to return to your departure gate.

What Walking Routes Are Available?

Participants can choose between:

• 750-meter walking route
• 1.5-kilometer walking route

The shorter option suits passengers with limited time, while the longer route gives participants more time to walk. These choices make the activity suitable for different schedules and fitness levels.

Who Can Join the Dubai Airport Mallathon?

The community walk welcomes travelers of different ages and abilities. Participants may include:

• Passengers traveling through Dubai International Airport
• Transit travelers
• Dubai Airports employees
• oneDXB community partners
• Other eligible guests at Terminal 3

Is the Dubai Mallathon at DXB Free?

Yes. Participation is free, and advance registration is not required. Guests can head directly to the Family Zone near Gate B28 during the scheduled sessions. This makes it convenient for passengers who decide to join while already at the airport.

More Dubai Mallathon Sessions at DXB

The August 14 community walk is part of a wider series of activities at Dubai International Airport. Dubai Airports plans additional Mallathon sessions at locations across Terminal 3 on Fridays throughout August. Passengers traveling through DXB on those dates may also have an opportunity to participate. Check the latest Dubai Airports information before your journey, as timings and locations may vary.

Tips for Travelers Planning to Join the DXB Mallathon

If you plan to participate in the Dubai Airport community walk, keep these simple travel tips in mind:

• Check your boarding time before joining.
• Make sure you have enough time to return to your departure gate.
• Wear comfortable footwear.
• Carry only items that are convenient to walk with.
• Choose the 750-meter route if you have limited time.
• Follow directions from Dubai Airports staff.
• Keep your boarding pass and travel documents accessible.
• Do not join if participating could make you late for your flight.

Your flight schedule should always remain your first priority.

The Dubai Mallathon at DXB gives passengers a simple and free way to stay active while spending time at Dubai International Airport. Those interested in participating can head to the Family Zone near Gate B28 and make sure they have enough time before boarding their flight.

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