{"id":22342,"date":"2026-05-28T17:38:05","date_gmt":"2026-05-28T12:08:05","guid":{"rendered":"https:\/\/www.indianeagle.com\/traveldiary\/?p=22342"},"modified":"2026-05-28T17:38:41","modified_gmt":"2026-05-28T12:08:41","slug":"laguardia-terminal-b-launches-ai-hologram-assistant-to-help-passengers","status":"publish","type":"post","link":"https:\/\/www.indianeagle.com\/traveldiary\/laguardia-terminal-b-launches-ai-hologram-assistant-to-help-passengers\/","title":{"rendered":"LaGuardia Airport Launches AI Hologram Concierge to Help Passengers Navigate and Access Airport Services"},"content":{"rendered":"
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Source: Freepik<\/figcaption><\/figure>\n

An AI-powered hologram \u201cGuest Experience Ambassador\u201d launched on May 12, 2026, at LaGuardia Airport in New York City.\u00a0 The system is designed to provide real-time airport assistance, passenger navigation, and multilingual support. The first AI hologram unit is located near the Terminal B Food Hall, with more units planned across both concourses to expand coverage.\u00a0<\/span><\/p>\n

How the AI Airport Assistant Works<\/b><\/h3>\n

The deployment introduces a life-size interactive AI hologram named Bridget, which appears as a hyper-realistic, life-sized figure and often surprises travelers with its human-like presence. The system is powered by Proto\u2019s display technology and Holomedia\u2019s AI Concierge Wayfinder platform, which together enable conversational interaction, real-time language understanding, and delivery of airport information and navigation guidance. It processes passenger queries through a digital interface that interprets requests and provides relevant, immediate responses. Bridget currently communicates in English and Spanish, with additional languages expected to be added over time.<\/span><\/p>\n

Airport Smart Assistant Features and Functions\u00a0<\/b><\/h3>\n

The interactive AI system includes the following features.<\/span><\/p>\n