{"id":16842,"date":"2024-11-25T18:34:14","date_gmt":"2024-11-25T13:04:14","guid":{"rendered":"https:\/\/www.indianeagle.com\/traveldiary\/?p=16842"},"modified":"2024-11-26T10:03:20","modified_gmt":"2024-11-26T04:33:20","slug":"pune-international-airport-secures-74th-rank-in-global-asq-survey-2024","status":"publish","type":"post","link":"https:\/\/www.indianeagle.com\/traveldiary\/pune-international-airport-secures-74th-rank-in-global-asq-survey-2024\/","title":{"rendered":"Pune International Airport Secures 74th Rank in Global ASQ Survey 2024"},"content":{"rendered":"<figure id=\"attachment_16843\" aria-describedby=\"caption-attachment-16843\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-16843 size-full\" title=\" Pune Airport's ASQ ranking for 2024\" src=\"https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position.png\" alt=\"Pune Airport's ASQ ranking for 2024\" width=\"800\" height=\"533\" srcset=\"https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position.png 800w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-300x200.png 300w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-768x512.png 768w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-630x420.png 630w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-640x426.png 640w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-681x454.png 681w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-150x100.png 150w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2024\/11\/Pune-airport-climbs-two-spots-in-global-ASQ-rankings-to-74th-position-272x182.png 272w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-16843\" class=\"wp-caption-text\">source: freepik<\/figcaption><\/figure>\n<p><b>Pune International Airport has made a remarkable comeback in global Airport Service Quality (ASQ) rankings, moving up from 76th in Q2 to 74th in Q3 of 2024.<\/b><span style=\"font-weight: 400;\"> This recovery in <\/span><b>Pune Airport&#8217;s ASQ ranking for 2024<\/b><span style=\"font-weight: 400;\"> follows a dip earlier this year when the airport slipped from 71st in Q1 to 76th in Q2.<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0a0a0a;color:#0a0a0a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0a0a0a;color:#0a0a0a\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/pune-international-airport-secures-74th-rank-in-global-asq-survey-2024\/#Improved_Passenger_Satisfaction\" title=\"Improved Passenger Satisfaction\">Improved Passenger Satisfaction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/pune-international-airport-secures-74th-rank-in-global-asq-survey-2024\/#Challenges_Persist\" title=\"Challenges Persist\">Challenges Persist<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/pune-international-airport-secures-74th-rank-in-global-asq-survey-2024\/#Pune_Airport_Outperforms_Its_2024_MOU_Target\" title=\"Pune Airport Outperforms Its 2024 MOU Target\">Pune Airport Outperforms Its 2024 MOU Target<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/pune-international-airport-secures-74th-rank-in-global-asq-survey-2024\/#Commitment_to_Excellence\" title=\"Commitment to Excellence\">Commitment to Excellence<\/a><\/li><\/ul><\/nav><\/div>\n\n<h3><span class=\"ez-toc-section\" id=\"Improved_Passenger_Satisfaction\"><\/span><b>Improved Passenger Satisfaction<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Pune Airport\u2019s ASQ rating, a key measure of passenger experience, increased slightly from 4.81 in Q2 to 4.84 in Q3, marking a notable improvement. Its performance, far above the global average of 4.32, showcases a strong commitment to service enhancement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ASQ survey, which evaluates 31 parameters, highlighted Pune Airport\u2019s improvements in:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ease of access to the airport<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless navigation within the terminal<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comfortable walking distances within the facility<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Pune\u2019s climb in the global rankings also reflects positively on its standing within the <\/span><b>Indian airports ranking<\/b><span style=\"font-weight: 400;\">, emphasizing its efforts to deliver world-class service.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Challenges_Persist\"><\/span><b>Challenges Persist<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While<a href=\"https:\/\/www.indianeagle.com\/in\/flights\/airports\/pune-airport-pnq\/\" target=\"_blank\" rel=\"noopener\"> Pune Airport<\/a> has shown progress, three areas experienced a slight decline compared to Q2:<\/span><\/p>\n<p><b>Value for money in transportation and parking: <\/b><span style=\"font-weight: 400;\">Despite offering some of the lowest parking rates (Rs 60 for 30 minutes compared to Rs 250 at airports like Delhi and Mumbai), passengers perceive room for improvement. The airport management emphasized that the parking charges are significantly lower than those of private airports in larger cities.<\/span><\/p>\n<p><b>Waiting time at border\/passport control:<\/b><span style=\"font-weight: 400;\"> It was noted that passengers spend 30-45 minutes on this process, which is shorter than the four-hour pre-departure window common at larger airports. The airport attributed this to their strict adherence to service level agreements, ensuring thorough checks to maintain security and efficiency.<\/span><\/p>\n<p><b>Ease of connecting to other flights:<\/b><span style=\"font-weight: 400;\"> Limited regional connectivity continues to challenge passenger satisfaction, which impacts its performance in the <\/span><b>ASQ airport rankings<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong>Also read:<\/strong> <a href=\"https:\/\/indianeagle.com\/traveldiary\/pune-international-airport\/\" target=\"_blank\" rel=\"noopener\">Everything you need to know about Pune Airport (PNQ)<\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Pune_Airport_Outperforms_Its_2024_MOU_Target\"><\/span><b>Pune Airport Outperforms Its 2024 MOU Target<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><i><span style=\"font-weight: 400;\">The Q3 ASQ score of 4.84 not only surpasses the global average but also exceeds Pune Airport\u2019s MOU target of 4.68 for 2024 by 0.16 points.<\/span><\/i><span style=\"font-weight: 400;\"> The consistent rise in the <\/span><b>Pune Airport\u2019s ASQ ranking 2024 <\/b><span style=\"font-weight: 400;\">reflects its dedication to delivering enhanced services. This achievement underscores its focus on providing a superior travel experience while meeting stringent service standards.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Commitment_to_Excellence\"><\/span><b>Commitment to Excellence<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The airport&#8217;s management emphasized balancing cost-effectiveness with global service standards through affordable parking, efficient checks, and improved terminal navigation. They emphasized that these measures are part of a larger initiative to consistently enhance the overall passenger experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pune Airport\u2019s steady climb in the ASQ rankings reflects its dedication to enhancing accessibility, comfort, and overall passenger experience. With ongoing improvements, it continues to serve as a reliable hub for both domestic and international travelers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For those planning a <\/span><a href=\"https:\/\/www.indianeagle.com\/my-trip-to-india-from-usa\/\" target=\"_blank\" rel=\"noopener\"><b>USA to India trip<\/b><\/a><span style=\"font-weight: 400;\"> and on a budget, booking <\/span><a href=\"https:\/\/www.indianeagle.com\/\" target=\"_blank\" rel=\"noopener\"><b>Indian Eagle cheap flights<\/b><\/a><span style=\"font-weight: 400;\"> will provide the perfect combination of affordability and convenience.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b><i>Disclaimer:\u00a0<\/i><\/b><i>Indian Eagle claims no credit for the images featured on its blog site. All the visual content is copyrighted to its respective owners only. We mention the source name of the image whenever possible and found. However, if we miss acknowledging the owner\u2019s source, please contact us. In case, owners don\u2019t want us to use their images, we will remove them promptly. We believe in providing proper attribution to the original author, artist, and photographer.<\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Pune International Airport has made a remarkable comeback in global Airport Service Quality (ASQ) rankings, moving up from 76th in Q2 to 74th in Q3 of 2024. This recovery in Pune Airport&#8217;s ASQ ranking for 2024 follows a dip earlier this year when the airport slipped from 71st in Q1 to 76th in Q2. Improved [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":16843,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[4910,4911],"class_list":["post-16842","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-asq-airport-rankings","tag-indian-airports-ranking"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pune Airport Rises to 74th in Global ASQ Rankings for 2024<\/title>\n<meta name=\"description\" content=\"Pune Airport improves from 76th to 74th in ASQ rankings for 2024, exceeding global standards with enhanced services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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