{"id":11878,"date":"2023-09-11T15:28:28","date_gmt":"2023-09-11T09:58:28","guid":{"rendered":"http:\/\/34.228.189.90\/?p=11878"},"modified":"2023-09-29T09:36:30","modified_gmt":"2023-09-29T04:06:30","slug":"mumbai-airport-achieves-aci-level-4-accreditation-setting-new-standards-for-indian-airports","status":"publish","type":"post","link":"https:\/\/www.indianeagle.com\/traveldiary\/mumbai-airport-achieves-aci-level-4-accreditation-setting-new-standards-for-indian-airports\/","title":{"rendered":"Mumbai Airport Achieves ACI Level 4 Accreditation Setting New Standards for Indian Airports"},"content":{"rendered":"<figure id=\"attachment_11895\" aria-describedby=\"caption-attachment-11895\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-11895 size-full\" title=\"Mumbai airport becomes 1st in India to get Level 4 ACI\" src=\"http:\/\/34.228.189.90\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1.png\" alt=\"Mumbai airport becomes 1st in India to get Level 4 ACI\" width=\"800\" height=\"533\" srcset=\"https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1.png 800w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1-300x200.png 300w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1-768x512.png 768w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1-630x420.png 630w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1-640x426.png 640w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1-681x454.png 681w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/09\/Mumbai-airport-becomes-1st-in-India-to-get-Level-4-ACI-accreditation-01-1-272x182.png 272w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-11895\" class=\"wp-caption-text\">Source: freepik<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Airports in India are setting new benchmarks in the aviation industry with the addition of new technologies and facilities. Mumbai Airport, also known as the <a href=\"http:\/\/34.228.189.90\/chhatrapati-shivaji-international-airport\/\">Chhatrapati Shivaji Maharaj International Airport<\/a> (CSMIA), has recently achieved a groundbreaking milestone by earning the prestigious Level 4 customer experience accreditation from the Airports Council International (ACI).<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #aaaaaa;color:#aaaaaa\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #aaaaaa;color:#aaaaaa\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/mumbai-airport-achieves-aci-level-4-accreditation-setting-new-standards-for-indian-airports\/#A_Transformation_for_the_Better\" title=\"A Transformation for the Better\">A Transformation for the Better<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/mumbai-airport-achieves-aci-level-4-accreditation-setting-new-standards-for-indian-airports\/#Cutting-Edge_Technology_Navigating_the_Future\" title=\"Cutting-Edge Technology: Navigating the Future\">Cutting-Edge Technology: Navigating the Future<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.indianeagle.com\/traveldiary\/mumbai-airport-achieves-aci-level-4-accreditation-setting-new-standards-for-indian-airports\/#Seamless_Transfers_The_D2D_Innovation\" title=\"Seamless Transfers: The D2D Innovation\">Seamless Transfers: The D2D Innovation<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><span style=\"font-weight: 400;\">This recognition places CSMIA among an elite group of international airports, with only two others in the world sharing this esteemed honor. It&#8217;s a source of immense pride that CSMIA is the first in India to reach this pinnacle of customer service excellence. This symbolizes not just success but an unwavering commitment to passenger satisfaction, environmental sustainability, and operational excellence.<\/span><\/p>\n<p><b>Also Read:<\/b> <a href=\"http:\/\/34.228.189.90\/luggage-scan-at-mumbai-airport-ensuring-safety-and-efficiency\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Luggage Scan at Mumbai Airport: Ensuring Safety and Efficiency<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"A_Transformation_for_the_Better\"><\/span><b>A Transformation for the Better<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In recent years, Mumbai Airport has undergone significant transformations to elevate the overall consumer experience, making it deserving of the Level 4 ACI customer experience accreditation. Travelers now benefit from streamlined processes, efficient security screening through e-gates, and convenient valet parking services, among other amenities.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cutting-Edge_Technology_Navigating_the_Future\"><\/span><b>Cutting-Edge Technology: Navigating the Future<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<figure id=\"attachment_8295\" aria-describedby=\"caption-attachment-8295\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-8295 size-full\" title=\"Flight\" src=\"http:\/\/34.228.189.90\/wp-content\/uploads\/2023\/05\/Flight-Image-01.png\" alt=\"Flight\" width=\"800\" height=\"533\" srcset=\"https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01.png 800w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01-300x200.png 300w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01-768x512.png 768w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01-630x420.png 630w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01-640x426.png 640w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01-681x454.png 681w, https:\/\/tds.indianeagle.com\/wp-content\/uploads\/2023\/05\/Flight-Image-01-272x182.png 272w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-8295\" class=\"wp-caption-text\">source : freepik<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">One of the airport&#8217;s standout features is its advanced navigation assistance, coupled with the use of cutting-edge video analytics to efficiently manage passenger processing wait times. Real-time digital flight updates displayed throughout the airport keep passengers informed about delays and other essential information, ensuring a hassle-free and comfortable journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To meet the demands of its growing passenger base, Mumbai Airport has invested in substantial infrastructural developments. The security screening area now spans an impressive 5,735 sq m, a significant increase from the previous 4,570 sq m. Additionally, a new domestic transfer security check area, covering 328 sq m, has been introduced. CSMIA&#8217;s Pre-Embarkation Security Check (PESC) facility, sprawling over approximately 2,075 sq m, ranks among the largest in the country.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Seamless_Transfers_The_D2D_Innovation\"><\/span><b>Seamless Transfers: The D2D Innovation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In an effort to further enhance passenger convenience, the airport introduced the Domestic to Domestic (D2D) transfer facility. This innovative addition simplifies transfers for passengers connecting to domestic flights, reducing Minimum <\/span><a href=\"http:\/\/34.228.189.90\/guide-for-travelers-to-ensure-smooth-connection-at-mumbai-airport\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Connecting Time<\/span><\/a><span style=\"font-weight: 400;\"> (MCT) and ensuring a world-class travel experience for airline passengers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mumbai Airport&#8217;s journey to ACI Level 4 accreditation has been marked by a continuous commitment to excellence and a relentless pursuit of superior customer service. This recognition serves as a testament to the airport&#8217;s dedication to not only meeting but exceeding passenger expectations. No matter if you are traveling from <a href=\"https:\/\/www.indianeagle.com\/usa\/flights\/sfo-to-bom\/\" target=\"_blank\" rel=\"noopener\">SFO to BOM<\/a> or anywhere else, you\u2019ll be impressed with this world-class hub.\u00a0<\/span><\/p>\n<p><b>Also Read:<\/b> <a href=\"http:\/\/34.228.189.90\/mumbai-airport-international-terminal-adds-eight-security-lanes-to-expand-security-check-facility\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Mumbai Airport International Terminal Adds Eight Security Lanes to Expand Security Check Facility<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">As India&#8217;s first international airport to attain this certification, CSMIA has set a remarkable precedent. It sends a clear message that Mumbai Airport is not just a gateway to the city but also a symbol of excellence, innovation, and a commitment to providing travelers with the best possible experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mumbai Airport&#8217;s achievement of ACI Level 4 accreditation is a momentous occasion for both the airport and the nation. It underscores the airport&#8217;s dedication to delivering unparalleled service, making it a shining example for airports not only in India but across the globe. As you pass through its gates, you can expect a level of service and comfort that truly sets Mumbai Airport apart.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b><i>Disclaimer:\u00a0<\/i><\/b><i>Indian Eagle claims no credit for the images featured on its blog site. All the visual content is copyrighted to its respective owners only. We mention the source name of the image whenever possible and found. However, if we miss acknowledging the owner\u2019s source, please contact us. In case, owners don\u2019t want us to use their images, we will remove them promptly. We believe in providing proper attribution to the original author, artist, and photographer.\u00a0<\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Airports in India are setting new benchmarks in the aviation industry with the addition of new technologies and facilities. Mumbai Airport, also known as the Chhatrapati Shivaji Maharaj International Airport (CSMIA), has recently achieved a groundbreaking milestone by earning the prestigious Level 4 customer experience accreditation from the Airports Council International (ACI). This recognition places [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11895,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,5],"tags":[3472,3473,927,3474],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mumbai Airport Earns ACI Level 4: Setting New Standards<\/title>\n<meta name=\"description\" content=\"Mumbai Airport achieves ACI Level 4 accreditation, elevating customer satisfaction and excellence in travel. 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