14th June, 2022: The Directorate General of Civil Aviation (DGCA) made an official statement about airlines denying boarding to passengers with valid tickets and corresponding compensation they will need to shell out in such instances. As per the press release, airlines will need to compensate passengers with ₹ 10,000 in case of their failure to provide the concerned passengers with another flight ticket within the next hour. Beyond a delay of 24 hours, the compensation will be ₹ 20,000. This only applies if the passengers with valid tickets were also present at the airport on time as per the airlines’ rules.
This comes in light of Air India denying boarding to passengers and not compensating them. DGCA imposed a fine of ₹ 100,000 to the Tata-owned airline for failing to compensate passengers as per the rules.
The regulator had carried out surprise inspections at Hyderabad, Delhi, and Bangalore Airports and found irregularities with Air India. Other than the fine, the regulator also asked the airline to put proper compensation policies in place.
Now, book international flights to India with even more ease with the DGCA ruling in favor of the passengers. You can always choose Indian Eagle to book cheap flights.