{"id":35074,"date":"2025-03-24T17:52:54","date_gmt":"2025-03-24T22:52:54","guid":{"rendered":"https:\/\/www.indianeagle.com\/travelbeats\/?p=35074"},"modified":"2025-03-24T21:27:41","modified_gmt":"2025-03-25T02:27:41","slug":"british-airways-in-person-service-in-indian-languages","status":"publish","type":"post","link":"https:\/\/www.indianeagle.com\/travelbeats\/british-airways-in-person-service-in-indian-languages\/","title":{"rendered":"British Airways\u2019 New In-person Service in Indian Languages Extends from Indian Airports to Transit at London"},"content":{"rendered":"

Remember the movie English Vinglish<\/em>, the character Shashi (played by Sridevi), and her first-time travel from India to New York? She was unassertive, hesitant, and vulnerable right from airport check-in to immigration clearance to boarding. All because of language barriers. Like this character, many elderly Indians traveling solo to visit their children settled abroad feel lost in real while navigating international airports. Most of them are non-English and\/or non-Hindi speakers.<\/p><\/blockquote>\n

\"British<\/a>

PC: British Airways (customized by Indian Eagle for illustration purpose only)<\/p><\/div>\n

But no more! British Airways became the first foreign carrier to close the language gap for Indian passengers, with its in-person guidance in 5 Indian languages \u2013 Hindi, Telugu, Tamil, Kannada, and Punjabi<\/strong>. This first-of-its-kind support is part of BA\u2019s brand new Meet and Assist service available across all five Indian airports \u2013 New Delhi IGI, Mumbai CSMI, Hyderabad RGI, Bengaluru Kempegowda, and Chennai MAA. These are the gateways of British Airways flights to and from India.<\/p>\n

British Airways\u2019 in-person airport support in local languages aims to help Indians communicate their needs effortlessly for less stressful travel from India to the UK and beyond<\/strong>. No more difficulty checking in, navigating the airport for facilities, understanding the boarding announcements, finding the pre-assigned seat on board, and transiting to connecting flights at London Heathrow for non-Hindi and\/or non-English-speaking Indian travelers, particularly unaccompanied senior citizens.<\/p>\n

Also Read: Transit Visa Guide for Indians Flying via London<\/a><\/strong><\/p>\n

Interestingly, BA\u2019s language-based assistance extends from Indian airports to London Heathrow Airport where it makes transit connections as seamless as possible<\/strong>. Hence, it mitigates your worries even if your non-English-speaking elderly parents travel unaccompanied to the US via London Heathrow, one of the busiest airports in the world. The best thing? The in-person guidance in your language is the complimentary part of British Airways\u2019 brand new Meet and Assist service<\/strong>.<\/p>\n

Integral to the airline\u2019s commitment to removing barriers and flying Indians in comfort, the local language-friendly assistance initiative is currently available at Delhi, Mumbai, Bengaluru, and Chennai airports for free, with Hyderabad to follow on 8 April 2025. This dedicated service has been rolled out following the success of trials for months in 2024.<\/p><\/blockquote>\n

How can you avail British Airways\u2019 free in-person service?<\/strong><\/h4>\n

After securing the best deals for British Airways flights to USA<\/a> through IndianEagle.com or any other agency, you can register for BA\u2019s in-person assistance through \u2018Manage My Booking\u2019 on the airline website<\/strong>. Prior to your airport check-in on the scheduled day of travel, the airline\u2019s Meet and Assist team will greet you and address your queries\/needs in your preferred Indian language (out of the abovementioned). Days of discomfort are gone for non-Hindi and non-English speakers among senior citizens, especially from South India.<\/p>\n

Is British Airways good for senior citizens\u2019 solo travel to USA?<\/strong><\/p>\n

Among the best airlines to India and USA<\/a>, British Airways became senior citizens\u2019 travel-friendly airline for its brand new meet and assist service in Indian languages. This may eat into the market share of nonstop Air India flights that many Indians in North America book for their parents\u2019 travel between USA\/Canada and India. No exaggeration; BA\u2019s in-person assistance in local languages is a highly competitive edge over the Middle East carriers,\u201d said Sourav Agarwal, Senior Editor at Indian Eagle<\/a>, the most trusted travel-booking partner of Indians in the US.<\/p><\/blockquote>\n

\u201cIt\u2019s important to us that every customer can travel in safety, comfort and with dignity, and we know that there are some who need an extra helping hand throughout their journey. As part of our new Meet and Assist program, our trained colleagues will be able to act as a companion on the ground for our customers with access requirements, ensuring a smooth flying experience,\u201d said British Airways\u2019 Director of airports.<\/p>\n","protected":false},"excerpt":{"rendered":"

Remember the movie English Vinglish, the character Shashi (played by Sridevi), and her first-time travel from India to New York? She was unassertive, hesitant, and vulnerable right from airport check-in to immigration clearance to boarding. All because of language barriers. 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